Bespoke in-home care for Glen Waverley families — a dedicated care manager, senior carers matched to your parent, and care that can begin within days.
Glen Waverley is a suburb built around family. Three generations at yum cha on Kingsway, grandparents walking grandchildren to school, households where family means showing up — daily, practically, without being asked. When a parent begins to need more support, families here don't want to hand that over to a roster of strangers. They want to extend it.
That's how our concierge families in Glen Waverley use us. A dedicated care manager becomes your single point of contact — someone who learns your parent's routine, from morning tai chi at Central Reserve to Friday shopping at The Glen — and arranges senior carers chosen for your parent specifically. Carers your parent has met and approved. Carers who cook the food your parent actually eats.
Many of our Glen Waverley families are busy professionals coordinating care between their own work and children. That's exactly what the concierge is for: one conversation, and it's handled — with you kept informed, not kept on hold.
One experienced person who knows your family, coordinates every visit and every service, and picks up when you call. No call centres, no starting from scratch.
We match carers to your parent personally — experience, personality, language and cultural background all considered. You meet them before care begins, and you can request a change at any time.
No assessment queue and no waiting for an allocation. Care can begin within days of your first conversation with us.
Early mornings, overnights, split shifts, changing weeks — we build the roster around your parent's routine and your family's life, not the other way around.
From light domestic help to specialist nursing — every service is tailored to your loved one's routine, preferences, and goals.
Bathing, dressing, grooming and daily routines delivered with dignity.
Cleaning, laundry, shopping and meal preparation.
Transport, outings, social activities and simple companionship that lifts the spirit.
Wound care, medication management and clinical monitoring.
Short-term relief for family carers — planned or at short notice.
Specialist memory care that preserves dignity and routine.
Safe, supported recovery at home after surgery or a hospital stay.
Round-the-clock presence for complete peace of mind.
Private care and Support at Home — both welcome here. Many of our Glen Waverley families fund care privately through our concierge, with a dedicated care manager and carers hand-picked for them. Others use a government Support at Home budget, and some combine the two. The care — and the published rates — are the same either way. Learn about our Private At-Home Care Concierge or explore Support at Home.
Whether you need support urgently or you're planning ahead, we're here to help. No pressure, no forms to fill out before we talk — just a friendly conversation.
Tell us about your loved one
